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Payment Information
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PayPal Only: We currently accept payments exclusively through PayPal. However, we are actively exploring the possibility of expanding our payment options to include credit cards and bank transfers in the future.
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No Installment Payment Plans: Our store does not support installment payment plans. If you wish to explore installment options, you may consider using PayPal's installment features directly or finding a dealer/third-party service.
Shipping Policy
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No Free Shipping: All orders, regardless of the order value, are subject to shipping charges. We DO NOT offer free shipping.
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Charging Shipping When Ready to Ship: We do not charge shipping fees at the time of purchase. Shipping fees will be calculated and charged when the items are ready to be shipped.
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Carrier Selection and Cost:
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We will choose a carrier based on the package size and weight, ensuring the best value for you.
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Shipping costs will be determined by the selected carrier's real-time pricing.
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Shipping cost of a whole doll is estimated as below:
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Payment for shipping:
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Shipping charges will be invoiced separately through a pay link.
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Look out for the email with the subject "A Business Sent You a Pay Link" for your shipping payment.
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Communication for Concerns or Address Change:
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If you have concerns about the shipping cost or need to change your shipping address, please contact us via email before making the payment.
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Returns & Exchange Policy
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Non-defective items are non-returnable and non-exchangeable.
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If there is shipping damage or product defect, contact us through email ASAP.